Front Office Receptionist - Beaudent Dental Clinic

Join Beaudent Clinic, a leading dental healthcare provider in Bantul, DI Yogyakarta, where exceptional patient care begins with a warm and professional first impression. As our Front Office Receptionist, you will play a pivotal role in creating a welcoming environment for our patients. Our clinic is committed to delivering high-quality dental services, and we need someone who can ensure a smooth and efficient front office operation.

In this role, you will handle patient appointments, manage the reception area, and provide excellent customer service. You will be the first point of contact for our patients, setting the tone for their entire experience at Beaudent Clinic. This is an opportunity to be part of a dedicated team that values professionalism, integrity, and a patient-centered approach.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients, answering inquiries and directing them to the appropriate department.
• Schedule and confirm patient appointments using our in-house scheduling software.
• Process insurance claims and handle patient billing, ensuring accurate and timely transactions.
• Maintain a clean and organized reception area, including managing supplies and equipment.
• Provide information about clinic services, procedures, and insurance options to patients.
• Coordinate with dental staff to ensure smooth patient flow throughout the clinic.
• Assist with administrative tasks such as filing, data entry, and maintaining patient records.
• Promote a friendly and welcoming atmosphere to enhance the patient experience.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in a receptionist or front office role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Proficiency in using office software such as Microsoft Office (Word, Excel).
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong organizational skills with attention to detail.
• Familiarity with dental terminology and procedures is a plus.
• Ability to stand for long periods of time and perform other physically demanding tasks.

🛠️ Keahlian

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