Boutique Service Crew - Luxury Retail Experience in Bali

Join Aesopica as a Boutique Service Crew and become the face of luxury retail in Bali’s most exclusive locations. This customer-centric role is your opportunity to craft unforgettable shopping experiences in a high-end boutique environment, where every interaction matters. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you'll be the first point of contact for discerning shoppers, guiding them through our curated collections and ensuring their visit is nothing short of extraordinary.

In this role, you'll work closely with our boutique managers and sales associates to maintain a pristine retail space, assist with product displays, and provide personalized recommendations. Your day will be a blend of customer service, retail operations, and event support, all while embodying the Aesopica philosophy of luxury, sustainability, and exceptional service.

With a focus on creating a seamless and luxurious shopping experience, you'll need to be passionate about fashion, beauty, and lifestyle products. This is your chance to showcase your hospitality skills and make a lasting impression on our valued customers.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by greeting and assisting shoppers, answering inquiries, and offering personalized product recommendations.
• Maintain a clean and well-presented retail space by stocking, organizing, and displaying merchandise according to brand guidelines.
• Assist with inventory management, including stock taking, restocking, and reporting discrepancies.
• Support sales associates by handling customer transactions, processing payments, and ensuring a smooth checkout experience.
• Participate in boutique events and promotions, including setup, execution, and breakdown, to enhance the shopping experience.
• Uphold Aesopica's brand values by demonstrating professionalism, integrity, and a commitment to luxury retail.
• Collaborate with the boutique team to ensure consistent service standards and a positive customer experience.
• Adhere to health and safety protocols, as well as store policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a customer service or retail environment, preferably in a luxury or high-end retail setting.
• Strong communication and interpersonal skills, with the ability to engage and assist a diverse range of customers.
• Proficiency in English, both written and spoken, is essential. Knowledge of Indonesian is a plus.
• Familiarity with retail software and point-of-sale systems, such as Shopify, Square, or similar platforms.
• Ability to work well under pressure and manage multiple tasks in a fast-paced environment.
• Attention to detail and a commitment to maintaining a high standard of cleanliness and presentation.
• Flexibility to work varying shifts, including weekends and holidays, as required.
• Passion for fashion, beauty, and lifestyle products, with a keen eye for detail and an appreciation for quality.

🛠️ Keahlian

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