Customer Retention & Canvassing Intern (Renon, Bali) - Astra Credit Companies

Join Astra Credit Companies, a leading financial services provider in Indonesia, as a Customer Retention & Canvassing Intern in Renon, Bali. This internship offers a unique opportunity to gain hands-on experience in direct sales, customer engagement, and relationship management. You'll work closely with our experienced sales team to understand and execute our customer retention strategies, all while learning from one of Indonesia's most respected financial institutions.

As an intern, you'll be responsible for visiting and engaging with our existing customers in Denpasar Selatan. You'll learn to build strong relationships, understand their needs, and help them maximize the benefits of our credit solutions. This role is perfect for students or recent graduates looking to kickstart their careers in sales and customer service, with the chance to work with cutting-edge tools like Salesforce and Microsoft Office Suite.

📋 Tanggung Jawab Pekerjaan

• Conduct regular visits to existing customers in Denpasar Selatan to understand their needs and provide personalized service.
• Assist in developing and implementing customer retention strategies to improve customer loyalty and satisfaction.
• Use Salesforce to track customer interactions, preferences, and feedback.
• Collaborate with the sales team to identify opportunities for cross-selling and up-selling our credit solutions.
• Prepare and present regular reports on customer engagement activities and outcomes.
• Learn and apply best practices in customer service and relationship management.
• Participate in team meetings and training sessions to continuously improve your skills and knowledge.
• Contribute to the development of your portfolio by documenting your experiences and achievements during the internship.

🎓 Kualifikasi & Syarat

• Currently enrolled in a bachelor's degree program in Business, Marketing, Economics, or a related field.
• Minimum 1 year of relevant work experience or internship in sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• Familiarity with Salesforce or other CRM software is a plus.
• Ability to work independently and as part of a team.
• Fluency in Indonesian and English is required.
• Proactive and detail-oriented with a passion for learning and developing new skills.
• Willingness to travel and work in Denpasar Selatan for the duration of the internship.

🛠️ Keahlian

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