Branch Operation Staff

Join Megasurya Mas as a Branch Operation Staff and play a pivotal role in ensuring the smooth and efficient operation of our branch in Sidoarjo, Jawa Timur. This position is ideal for individuals who thrive in dynamic environments and are passionate about maintaining high standards of service. As a Branch Operation Staff, you will be at the heart of our operations, ensuring that everything runs seamlessly from day to day.

Megasurya Mas is a well-established company with a rich history in the industry. We are committed to providing exceptional service and support to our clients, and we are looking for dedicated individuals who share our vision. In this role, you will have the opportunity to work with a variety of tools and software, including our in-house management system, customer relationship management (CRM) software, and various communication tools.

📋 Tanggung Jawab Pekerjaan

• Assist in the daily operations of the branch, including customer service, transaction processing, and inventory management.
• Ensure that all branch operations adhere to company policies and procedures.
• Maintain accurate and up-to-date records of all transactions and customer interactions.
• Provide excellent customer service and support to clients, addressing their queries and concerns promptly.
• Assist in the organization and management of branch events and activities.
• Collaborate with the branch manager and other team members to achieve branch targets and goals.
• Monitor and report on branch performance metrics, providing insights and recommendations for improvement.
• Ensure compliance with all relevant laws and regulations, including data protection and privacy laws.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role within the industry.
• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in using Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Familiarity with basic accounting principles and practices.
• Ability to work well in a team environment and contribute to a positive and collaborative atmosphere.
• Flexibility to work additional hours, including weekends and holidays, as required.
• Ability to work independently and take initiative in resolving issues and finding solutions.

🛠️ Keahlian

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